Dear Sirs, Just to say that the order arrived on Thursday and I don't think I have ever seen anything wrapped quite so well. Thank you for such excellent service. It certainly is a pleasure to do business with you. I appreciate that I am just a small domestic customer (as opposed to a large trade organisation) but I certainly felt my custom (however small) was valued. I will certainly be passing on your details to friends with my recommendation. Thank you once again for a very friendly and professional approach RegardsJ. Lafferty – Borders